Jaduzar Help

Practical roadside assistance when your journey suddenly stops.

Tell us where you are and what happened. The roadside assistance start fee is €99. Replacement parts, materials and other additional costs are charged separately.

Roadside assistance start fee €99,00

Request roadside assistance How pricing works
How it works

Four steps, no guesswork.

  1. Share your location

    Tell us where you are. Use your phone's location or type the road, postal code and city yourself.

  2. Describe the vehicle problem

    Vehicle details and a short description of what happened, so the team knows what to bring.

  3. Pay the €99 start fee

    The start fee is paid through this website. Parts and other costs are handled separately.

  4. Receive confirmation from the Jaduzar Help team

    Your request reaches the team with everything you filled in, and we contact you on the number you provided.

Confirmation means your request has reached the Jaduzar Help team. Any arrival time is agreed with you directly, never promised in advance on this page.

Pricing

A clear start fee, with additional costs kept separate.

You pay one fixed amount online to start your request. Anything physically needed to solve the problem is charged separately and discussed with you.

Roadside assistance start fee

€99,00

Paid online when you send your request.

The €99 start fee is required to start and process your Jaduzar Help request. Replacement parts, tyres, fuel, towing, external services, materials and other costs needed to resolve the problem are not included in this amount.

  • The start fee is paid through this website when you send your request.
  • Parts, tyres, fuel, towing, external services and materials are charged separately.
  • The final additional cost depends on the actual situation at the roadside.
  • Where reasonably possible, additional expenses are communicated before they are incurred.
  • You can optionally add a prepaid assistance budget for those extra costs.
  • Adding a budget does not guarantee that every problem can be solved within that amount.

Optional prepaid assistance budget

Add an optional prepaid assistance budget for approved parts, materials or other expenses needed to resolve the vehicle problem. This amount is separate from the €99 start fee, and you can send your request without it.

  • €10,00
  • €20,00
  • €50,00
  • €100,00
  • €150,00

If the costs run higher

If the required parts, materials or external services cost more than your selected assistance budget, we will contact you about the remaining amount. Where reasonably possible, additional expenses are discussed with you before they are incurred.

Request assistance

Tell us where you are and what happened.

Five short steps. You can go back and change anything before you pay.

Fields marked as required must be filled in before you can continue.

  1. Your details
  2. Your location
  3. Vehicle and problem
  4. Assistance budget
  5. Confirm and pay
1 / 5 Your details

We use this number to reach you about your request.

2 / 5 Your location

A road number, exit, landmark or address all help. Anything that helps us find you.

Paste a maps link, or use the button below to fill it in from your phone.

3 / 5 Vehicle and problem
When do you need help?

This is your preference. The team confirms what is possible when they contact you.

4 / 5 Assistance budget

Add an optional prepaid assistance budget for approved parts, materials or other expenses needed to resolve the vehicle problem. This amount is separate from the €99 start fee.

If the required parts, materials or external services cost more than your selected assistance budget, we will contact you about the remaining amount.

Roadside assistance start fee
€99,00
Additional assistance budget
None
Payable now
€99,00

Parts, materials and other costs that may be needed later are not included in this amount.

5 / 5 Confirm and pay
Roadside assistance start fee
€99,00
Additional assistance budget
None
Payable now
€99,00

Parts, materials and other costs that may be needed later are not included in this amount.

Would you like to support the Jaduzar Help team? You can optionally add a tip during checkout.

Questions

What people ask before they book.

If your question is not here, ask us. We answer in plain language.

Start a request
What does the €99 start fee cover?

It covers starting and processing your Jaduzar Help request: handling your details, arranging the response and coordinating the assistance. It is not a repair price.

Which additional costs can apply?

Replacement parts, tyres, fuel, towing, external services and materials are charged separately. What is needed depends entirely on the situation at the roadside.

How does the assistance budget work?

You can prepay an amount towards approved parts, materials or other expenses. It is separate from the start fee and is used only for costs needed to resolve the problem.

Can I request help without an assistance budget?

Yes. The budget is optional. If costs come up later, we discuss them with you first where that is reasonably possible.

What happens after payment?

Your request reaches the Jaduzar Help team with everything you filled in, and we contact you on the number you provided to agree the next step.

Is Jaduzar Help an emergency service?

No. If someone is injured or you are in immediate danger, contact the official emergency services first.

Which areas does Jaduzar Help cover?

Coverage is confirmed when we contact you about your request. Any areas we can state up front are listed alongside these questions.

When is Jaduzar Help available?

Availability is listed alongside these questions once it is published. If nothing is shown there yet, send your request and we will come back to you with what is possible.

What happens when my selected budget is insufficient?

If the required parts, materials or external services cost more than your selected budget, we contact you about the remaining amount before going further.

How is unused assistance budget handled?

Our policy on unused assistance budget is shown alongside these questions as soon as it is published. Ask us if you need to know before then.